Customer name: Domestic mid-end cosmetics brand
·This company is a well-known domestic brand with delivery centers in East China, South China, North China and Central China. North China and Central China build warehouses by themselves, and East China and South China use third-party cloud warehouses to deliver one piece.·It is mainly for online orders, with one piece being sent on behalf of Huadong Warehouse, 2000 orders per day, and a live broadcast peak order of 50,000. There are also some supply and delivery services to agents. The reason for Huadong Warehouse is that it is currently using cloud warehouses in a city in Anhui. The transportation capacity is insufficient and the service quality cannot keep up. The focus is on examining Shanghai, Hangzhou, and Nanjing Cloud Warehouse. The business form has passed bidding, and the first round of materials and preliminary evaluation has been reviewed. Those entering the second round will be inspected on the spot. After the warehouse clearance, they will enter the third round, bidding. The one with the highest comprehensive score won the bid.
√ Xingli Yuncang successfully passed three rounds of evaluation and finally won the bid. The customer has been in the warehouse for three and a half years, and the service has been very smooth.
Customer name: Domestic well-known cosmetics brand enterprise
·The brand has been operating in China for 15 years and has its own factory. In the early stage, it mainly engaged in B2B business and supplied supplies to agents. In recent years, it has started to do e-commerce, with daily orders of 5000 orders and a peak of 50,000 live broadcast orders. Originally shipped in the factory warehouse.·There are problems; after the platform orders are increased, the delivery is not timely, the error rate remains high, and the return processing cannot keep up, causing a large number of product damage and complaints to customers. Now the warehouse's professional capabilities can no longer support the current business volume.·Brands consider outsourcing warehousing, but are also skeptical about whether outsourced warehousing can be done well.
√ First of all, invite the other competent leader to inspect Xingli Yuncang Cosmetics Warehouse, especially the warehousing outsourcing cases of similar products, and make a business display based on the actual data in our company's system.√ After gaining the trust of the other party, inspect the other party's shipping warehouse √ Finally issue a cosmetics warehousing outsourcing solution for the factory √ In order to ensure smooth transition, it is recommended that the other party move the warehouse in batches by product.√ All delivery and inventory issues for the end customer are effectively resolved, saving 30%+ financial costs
Customer name: Domestic medium and high clothing brand
·In the customer's original warehouse, warehousing and delivery management efficiency is low, goods are placed in disorder, the inventory quantity is always inaccurate, and oversold sometimes occurs.·There are 1000 daily orders, and as high as 15000 orders. The original storage capacity is insufficient, and the order delivery time is exceeded, which affects the store's scoring. After-sales return processing is not timely, and the quality inspection is not meticulous, resulting in secondary sales of products without tags.
√ Transferred to Xingli Yuncang. After 1 month of running-in, the delivery was smooth, the return processing was improved in a timely manner, and the store's star rating rebounded
Customer name: General representative of foreign high-end women's clothing brand in China
·Originally owned a warehouse with an area of 3000 square meters and a management team of 24 people. The business is divided into offline stores and online e-commerce. It issues 2000 online orders per day and 10 offline logistics or express delivery orders.·There are problems. The warehouse location is chaotic, one product is placed more than one item, there is no inventory for a long time, delivery is not timely, return processing is not enough, and the store's star rating has been reduced to the lowest. The boss has always resisted warehouse outsourcing and used cloud warehouse to deliver goods. With the strong advice of my colleagues, I tried to understand Yuncang delivery.
√ Invited the boss many times before he was willing to come to Xingli Yuncang for inspection, and agreed to Xingli to come to the door to diagnose his warehouse. ◆ After many discussions and negotiations, the boss began to gradually understand the benefits of Yuncang delivery and accepted the plan issued by our company. √ After 2 months, the warehouse began to be loaded, and the actual rented storage area was 1500 square meters. After 2 months of running-in, the timeliness of delivery and return was significantly improved, and the inventory accuracy rate was corrected. The boss disbanded the original warehouse team and returned the warehouse. The actual cost savings are about 2/3
Customer name: General representative of a famous foreign children's schoolbag brand in China
·The company has always used third-party warehouses to deliver goods. Now in Linyi, Shandong Province, it originally thought that the warehousing and delivery prices here were cheap. However, as the business volume has increased in recent years, the warehouse equipment and systems have not been iterated. They are too old and have low operating efficiency. It is often untimely delivery, erroneous and missed delivery occur from time to time, and return processing is even more difficult. The product delivery experience is very disproportionate to the brand. So I wanted to change to the warehousing and delivery services in first-tier cities.
√ Since the company is no stranger to third-party warehousing and delivery, it directly invited the management to look at the warehouse. The problem of insufficient transportation capacity of the other party's cloud warehouse does not exist at Xingli Cloud Warehouse. Various indicators of warehousing and delivery rate efficiency can meet or exceed the platform. Requirements, although the price has increased, the service quality has been strengthened, successfully restoring the brand's influence.
Company name: General representative of foreign mid-to-high-end cosmetics in China
·The company has been using a third-party cloud warehouse to deliver goods. The original warehouse was located in a third-tier city, and the city's shipping price was notoriously cheap. In recent years, live broadcasts have risen, and shipments have increased, especially in the case of more explosive orders., the delivery error rate is getting higher and higher. Due to the insufficient quality inspection of returns, many opened products are sold twice. Consumers complain that merchants sell goods.·Merchants began to consider changing their warehouses, especially in this city, which increased the suspicion that consumers suspected that merchants were selling fake goods. So the merchant decided to look for Shanghai Yuncang based on brand influence.
√ Since the other party is quite familiar with third-party cloud warehouse delivery, they directly invited the other party's competent leader to inspect Xingli Cosmetics cloud warehouse. When the leader saw that brands of the same magnitude were also using Xingli third-party cloud warehouse delivery, they were very interested. The focus was on asking the leaders to examine the return processing of cosmetics cloud warehouses. √ After both parties reached an agreement on the details of the third-party cloud warehouse delivery contract, they moved the warehouse in one go. Now the customer has been cooperating for nearly 5 years, and the service is very smooth.
Customer name: Domestic leading cultural and creative brand, national leading enterprise
·The company has a warehousing management department and a warehouse management team. It leases a 3000-square-meter warehouse and conducts its own warehousing operation management. However, the warehouse has always had various problems such as wrong and missed delivery, inaccurate inventory, and disputes with express delivery compensation. The number of staff in the department is getting more and more, and there are more and more problems. As financial costs rose, so did management costs, so decided to try warehousing outsourcing.·It is mainly for online sales, with 1500 orders per day, reaching a peak of 20,000 orders. The company has a strict procurement process and needs to go through the bidding process. The first round of review of materials and qualifications, the second round of on-site inspection, the third round of bidding, and the highest comprehensive score wins, and each contract period is 3 years
√ Xingli Yuncang issued a personalized warehousing outsourcing plan and successfully won the bid in three rounds. Currently, the customer has been in the warehouse for five years, and the customer has chosen to renew the contract period.
Customer name: Domestic snack food brand
·The company's main B2B business is B2B, supplying supplies to various distributors. At the same time, it has to send Jingdong Warehouse and Box Horse Warehouse. One piece is distributed less, about 100 orders per day.·At present, goods are stored and hosted in a warehouse in a second-tier city around Shanghai. There is a problem that the storage area is too large. The customer feels that Yuncang intends to share high costs, and has communicated many times but has not been solved. So I came up with the idea of changing positions.
√ Based on the data such as the number of pallets, number of sku, and average box size provided by customers, Xingli Yuncang estimates that it can save at least half of the rental area. It seems that the customer's doubts are reasonable.√ After both parties reached an agreement on the price and service standards of the food warehousing and custody contract, they quickly reached cooperation.